Hourly Transportation Cancellation Policy- If reservation is canceled a refund in the form of a gift certificate to be used at Long's Transportation will be issued thats good for up to seven (7) years, The full amount of the reservation will be charged at time of booking. Rebooking service allows held monies in the form of a gift card to be held on account for up to seven (7) years. This charge will be processed on credit card given at time of reservation. There is also a 15 minute grace period given from the time of the scheduled pick up. If vehicle is still waiting after grace period has expired, there is a charge of $50.00/Hr plus 20% gratuity, for every 60 minutes, beginning from the initial scheduled pick up time. Any waiting time is to be paid to driver at time of service. Charters/Weddings/Proms/Point to Point Service Cancellation Policy- -If reservation is canceled a refund in the form of a gift certificate to be used at Long's Transportation will be issued thats good for up to seven (7) years, The full amount of the reservation will be charged at time of booking. Rebooking service allows held monies in the form of a gift card to be held on account for up to seven (7) years. This charge will be processed on credit card given at time of reservation. (Full charge of either flat rate quoted or total of minimum hours reserved for). With regard to Point to Point service, there is a 15 minute grace period given from the time of the initial scheduled pick up time (for concerts/sporting events - you do not need to schedule a return time, as the drivers do find out what time the event is over - there is a 30 minute grace period given from the time the event is over). If vehicle is still waiting after grace period has expired, there is a charge of $50.00/Hour plus 20% gratuity for every 60 minutes, beginning from the initial scheduled pick up time. If legal action is necessary to collect monies due, you will be responsible for all court court costs, our attorney fees and the balance due. Also, any damages caused to the vehicle by client or their guests, will result in a minimum charge of $ 100.00, based on cost of damage. Any person or persons that get sick in a vehicle, also will be charged a minimum fee of $100.00 (final cost is charged when bill is received from detail shop).
In-Vehicle Dash Cams-Long's Taxi & Airport Transportation vehicles use video Dash Cameras to record forward facing & outside of vehicle only for purposes of safety. Please note consent is given when you accept our terms and conditions and when you enter our vehicles. We only record forward facing video and we never record audio inside our vehicles"